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Great Neighbour / Super Voisin

$10 plan

does $10 plan include incoming call free?

Town Hero / Héro de la Ville

Re: $10 plan


@Muhammad2018 wrote:

does $10 plan include incoming call free?


@Muhammad2018

No it is 50 minutes total calls

Mayor / Maire

Re: $10 plan

@Muhammad2018The limited $10 plan minutes are used up for incomming, and outgoing. I have heard (I don't have the $10 plan so cant comment on this) but checking your voicemail uses up your minutes. Even someone else leaving voicemail (as per @Dunkgirl someone leaving you voicemail does not use minutes)  @z10user4 should be able to confirm or deny this.


For $8 one time charge you can add 200 back up minutes (add-on) that never expire until used up.

For $15 on time charge you can add 400 back up minutes (add-on) that never expire until used up.

 

If you use your phone often and can connect to wifi (or even buy some data) using a 3rd party calling app like Fongo will be cheaper if used on Data, or free on wifi.

 

 

I found this from @Dunkgirl

 

 

@Dunkgirl wrote:

This is what I have found from my testing.

 

When you call me and I ignore you, 0 minutes used

 

When I call 611 it does not cost minutes

 

When you call me and I ignore you and you leave me voicemail usage history says I called 7057804001 and displays the time you were connected to my voicemail (but its free and does not count against 50 minutes- 0 minutes used)

 

When i call voicemail to listen to your message from my phone it costs minutes (displays instantly on plan details) but does not display ever in usage history

 

When I call voicemail and even just listen to the menu with no voicemail it costs minutes (displays instantly on plan details) but does not display ever in usage history.

 

Great Citizen / Super Citoyen

Re: $10 plan

First time heard Fongo, is that free app to call? Also is that possible to call voicemail through other phone? 

Good Citizen / Bon Citoyen

Re: $10 plan


@Dunkgirl wrote: 

When I call voicemail and even just listen to the menu with no voicemail it costs minutes (displays instantly on plan details) but does not display ever in usage history.


I'm on the $10 plan, and I just tested this. I called voicemail, listened to the menu for 55 seconds, and then hung up. It didn't cost any minutes (didn't display on plan details and didn't display in usage history). So it looks like I got different results than @Dunkgirl . . . unless 55 second calls are free?

 

Anyways, to avoid all this voicemail stuff and potentially being charged minutes, I just put my extended abscence greeting on and disallowed people from leaving messages (@Muhammad2018, if you want to do that too, the instructions are here).

Mayor / Maire

Re: $10 plan


@missorange wrote:

Also is that possible to call voicemail through other phone? 


@missorange yes.  See here:  https://productioncommunity.publicmobile.ca/t5/Getting-Started/Checking-Voicemail-Messages-from-Anot...


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Mayor / Maire

Re: $10 plan


@ooakosiryan wrote:

@Dunkgirl wrote: 

When I call voicemail and even just listen to the menu with no voicemail it costs minutes (displays instantly on plan details) but does not display ever in usage history.


I'm on the $10 plan, and I just tested this. I called voicemail, listened to the menu for 55 seconds, and then hung up. It didn't cost any minutes (didn't display on plan details and didn't display in usage history). So it looks like I got different results than @Dunkgirl . . . unless 55 second calls are free?

 

Anyways, to avoid all this voicemail stuff and potentially being charged minutes, I just put my extended abscence greeting on and disallowed people from leaving messages (@Muhammad2018, if you want to do that too, the instructions are here).


This topic seems to come up somewhat frequently. All calls get logged in the usage details. The only time minutes are consumed and therefore incremented on the overview page are when you use minutes on the handset. In or out. Calls dropping to voicemail don't hit the handset as minutes (other than ring and missed-call notification). Calling your voicemail from the handset...them's're minutes...so they're consumption.

I also use the extended absence greeting and tell callers that know me to leave a message at my other line that they should also know.

Highlighted
Mayor / Maire

Re: $10 plan


@z10user4 wrote:

I also use the extended absence greeting and tell callers that know me to leave a message at my other line that they should also know.


@z10user4 that's a good technique too.  Or, since incoming texts are unmetered (unlimited), you could suggest they send you a text message and you will get back to them as soon as possible.  Or ask them to email you at your preferred email address.  Or ask them to send you a raven to your summer home in Winterfell, or your winter home in King's Landing.


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Good Citizen / Bon Citoyen

Re: $10 plan


@z10user4 wrote:

Calling your voicemail from the handset...them's're minutes...so they're consumption.

I wanted to believe you, so I tested this again. And you're right! Calling voicemail and poking around the menu did use up minutes for me. I totally mis-read my usage in my previous test, so y'all can ignore the results from my previous post. Thanks!!

Mayor / Maire

Re: $10 plan


@ooakosiryan wrote:

@z10user4 wrote:

Calling your voicemail from the handset...them's're minutes...so they're consumption.

I wanted to believe you, so I tested this again. And you're right! Calling voicemail and poking around the menu did use up minutes for me. I totally mis-read my usage in my previous test, so y'all can ignore the results from my previous post. Thanks!!


I seem to recall that you have to use the handset to do initial setup but after that you can call it from another line and not use your minutes.