cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Good Citizen / Bon Citoyen

$10 one time credit from referral not applied?

Hello,

 

I just ported my number from Koodo to Public Mobile and I used my friends phone number for a referral bonus, it has not been applied. I ensured that when I signed up I added his number... but nothing.

 

Is there any way to go back and add this if it did not work? Please help.

Town Hero / Héro de la Ville

Re: $10 one time credit from referral not applied?

It can take 72 hours for the referral to show up.

 

If you still haven't not received then contact a moderator.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Model Citizen / Citoyen Modèle

Re: $10 one time credit from referral not applied?

Please wait aleast 24 hours for it to show up on your account.

Mayor / Maire

Re: $10 one time credit from referral not applied?

@Pulk hi it can take a few days to be applied

Good Citizen / Bon Citoyen

Re: $10 one time credit from referral not applied?

Thanks, I will wait the 72 hours and then check again.

Deputy Mayor / Adjoint au Maire

Re: $10 one time credit from referral not applied?


@Pulk wrote:

Thanks, I will wait the 72 hours and then check again.


It's advertised as up to 72 hours just to be on the safe side but normally when you wake up the next morning it should be in your account. 

Good Citizen / Bon Citoyen

Re: $10 one time credit from referral not applied?

You should get a text about the credit as soon as its processed!

Great Neighbour / Super Voisin

Re: $10 one time credit from referral not applied?

You might also contact your friend and see if it was processed on their end. They should have been notified that you used their number as referral when you signed up.

Great Neighbour / Super Voisin

Re: $10 one time credit from referral not applied?

I received my credit of $10 overnight - I did not receive a text message, simply showed up in the account.