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$10 one time credit from referral not applied?

Pulk
Good Citizen / Bon Citoyen

Hello,

 

I just ported my number from Koodo to Public Mobile and I used my friends phone number for a referral bonus, it has not been applied. I ensured that when I signed up I added his number... but nothing.

 

Is there any way to go back and add this if it did not work? Please help.

8 REPLIES 8

Lebrocq
Great Neighbour / Super Voisin

I received my credit of $10 overnight - I did not receive a text message, simply showed up in the account.

frankster
Good Citizen / Bon Citoyen

You might also contact your friend and see if it was processed on their end. They should have been notified that you used their number as referral when you signed up.

charlesgo
Good Citizen / Bon Citoyen

You should get a text about the credit as soon as its processed!

chukdefatey
Deputy Mayor / Adjoint au Maire

@Pulk wrote:

Thanks, I will wait the 72 hours and then check again.


It's advertised as up to 72 hours just to be on the safe side but normally when you wake up the next morning it should be in your account. 

Pulk
Good Citizen / Bon Citoyen

Thanks, I will wait the 72 hours and then check again.

RossN
Mayor / Maire

@Pulk hi it can take a few days to be applied

bravo_md
Model Citizen / Citoyen Modèle

Please wait aleast 24 hours for it to show up on your account.

Triguy
Mayor / Maire

It can take 72 hours for the referral to show up.

 

If you still haven't not received then contact a moderator.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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