voicemail notice doesn't show up

[sky1052]

I don't get a text message for voicemail notice.

I already set up a voicemail box but wonder if is there any other step to get a notice for the voicemail,

[gpixel]

@sky1052 

yes PM does not do text notifications. that's a visual voicemail feature and PM doesn't have visual voicemail 

[softech]

@sky1052 No text for VM alert.

You have to rely on the app notification from your phone's app.  Do you have that set?

[sky1052]

Are you sure that Public mobile doesn't do text message notifications of new voicemail? 

[cellphoneuser1]

@sky1052 Other carriers do text message notication of new voice mail.  Public doesn't do that.

[dust2dust]

If you have a similar menu structure to this:

go into dialer, 3 dots, settings, Voicemail - what do you have in there?

back and Supplementary services, call forwarding - what all shows in the 4 settings

[sky1052]

galaxy note 10.  It worked in a previous mobile company.

[hTideGnow]

Hi @sky1052 what exact Android phone you have?

The notifications work before?

[esjliv]

@sky1052 

Try performing a Reset of your device's Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, VPN and APN settings, and connected Bluetooth devices that you've used before.

See if this resets things.

android:

Find and tap Settings > System > Advanced > Reset options > Reset network settings.

[HALIMACS]

@sky1052 

I don't receive a text. 

I receive a "New voicemail" notification on the Android i use.

Open the "Phone" app, tap the 3 little dots upper right, then tap Voicemail.

There should be a "Notifications" tab wherein you can set various notification particulars to your liking, including sound, pop-up, vibrate, etc.

[sky1052]

my android software is up to date

[sky1052]

This is android system

[Handy1]

@sky1052 @This is iOS issue get the latest update if you don’t already 16.2

[softech]

@sky1052 are you using iPhone and on the latest iOS?  there have been some posts about this no VM notifications after updating to the latest iOS