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upgrade net work 3 G to 4G

alexsung
Great Neighbour / Super Voisin

I up grade my phone plan from 3 G net work to 4G net work. My phone still showing using 3 G net work. Why is this happening? How to fix it?

3 REPLIES 3

cellphoneuser1
Mayor / Maire

@alexsung Which model? Does your phone have LTE?

darlicious
Mayor / Maire

@alexsung 

Go to your Settings>> Mobile network>>Advanced>>preferred network type or mode>>choose  4G LTE/3G/2G (autoconnect) or 4G LTE  if it only has singular network choices.

dust2dust
Mayor / Maire

Set your networks in the phone to include 4G/LTE.

It's also possible that you're in a limited 4G coverage area.

Where are you seeing it say 3G? Is it showing an H? 3G? Is this during a call or when just resting?

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