@lachapelle wrote:
I lost my phone and bought a new one and a new sim card. I activated my new sim card after cancelling my old one, paid for a month of service and then the final step stated i now have two accounts and have to link the two. Only way to link the two is by getting a code sent to my lost phone number. Cannot activate my new phone with new sim?
Sorry, but the account cannot be linked, nor can phone numbers be transfered from one Public Mobile account to another. Your new account is seperate from your old one and the account login would also be different.
As for your old phone number, to get that back you woud need to purchase (another) Public Mobile SIM card and attach it to your old account. Unfortunately, Public Mobiel doesn't usually offer refunds as plan purchases are final sale. Do you need your old phone number back or are you happy using your new phone number instead?
