03-24-2023 08:25 PM - last edited on 03-25-2023 12:23 AM by computergeek541
im activating my sim card and trying to port my number from rogers and it tells me is not a canadian number
Solved! Go to Solution.
03-24-2023 08:46 PM - edited 03-24-2023 08:47 PM
the error " is not a canadian number" is either because
If you are porting in from Koodo prepaid, you have to activate with a new number first. Once activation completed and you can make calls and recieve calls, then you will need to open ticket with PM support for a manual porting request.
if you are NOT porting in from Koodo prepaid but was re-attempting the activation a second time, you will have to open tickte with PM support and have them to clear up the earlier activation attemp
Please open ticket with them by direct message:
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
03-24-2023 08:45 PM - edited 03-24-2023 08:46 PM
Check to see if your number can be ported to PM:
If It can be ported, contact a CS_Agent to help you complete your porting.