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tri sim card

dominiqueboy71
Great Neighbour / Super Voisin

When I get my new sim card triple, can someone explain in detail how to transfer my cell number into the new sim card, NOTE I am with public mobile alreay, , the reason is I am going from a samsung s3 to a s6 which is a NANO sim card. than you

8 REPLIES 8

Timer
Town Hero / Héro de la Ville

@dominiqueboy71 

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

following the instructions how to SIM Swap in that link > http://publicmobile.ca/en/on/get-help/articles/sim-swap-fraud

 

 

 

 

daki28
Model Citizen / Citoyen Modèle

@Outdoorsman wrote:

@dominiqueboy71 hi you shouldn't need to replace the sim card,just break down the one you have in the s3 to the nano size to fit in the s6 


I agree. Even if the current card is not pre-cut, all you need to do is to cut it almost to the only metal portion. Done that quite a few times by myself and it worked. Another option would be to go some mobile shops as they might have a tool to cut it cleanly to nano size.. 

Outdoorsman
Model Citizen / Citoyen Modèle

@dominiqueboy71 unlikely, it seems like he was here since 2019 but a possibilty I guess 


@Outdoorsman wrote:

@dominiqueboy71 hi you shouldn't need to replace the sim card,just break down the one you have in the s3 to the nano size to fit in the s6 


The customer may have a SIM card from around 2015 when Public Mobile sold each size seperately.


@dominiqueboy71 wrote:

When I get my new sim card triple, can someone explain in detail how to transfer my cell number into the new sim card, NOTE I am with public mobile alreay, , the reason is I am going from a samsung s3 to a s6 which is a NANO sim card. than you


You would change to your new SIM card by logging into your Self Serve account at selfserve.publicmobile.ca.  Go to the Profile section.and click on Edit Account Info.

softech
Mayor / Maire

@dominiqueboy71 

 

To change to the new sim card, just login to My Account , click Quick Link , Change Sim card.  then enter your new sim card number and follow the steps

 

https://selfserve.publicmobile.ca/en/account/edit/your-accounthttps://selfserve.publicmobile.ca/en/account/edit/your-account

Outdoorsman
Model Citizen / Citoyen Modèle

@dominiqueboy71 hi you shouldn't need to replace the sim card,just break down the one you have in the s3 to the nano size to fit in the s6