07-12-2025 09:11 AM
07-12-2025 04:37 PM
07-12-2025 04:02 PM
07-12-2025 10:58 AM
HI @ElenaAssa
if you travel abroad, you don't need to do anything. PM is a prepaid carrier and you won't be able to use your service there (unless you are in US or Mexico, but you still need to get a roaming plan or addon ahead to use the services there)
But if you used your phone with any local sim or esim when you travel, make sure you check and remove any VPN settings it has setup by that overseas sim, or you can also Reset Network Settings once when you are back in Canada
07-12-2025 09:24 AM
@ElenaAssa So long as you’re only going to the U.S. or MEX and have the U.S. MEX roaming plan just make sure you have data roaming turned in in phone settings that’s it . Anywheres else in the world and your best to get travel e sim or local pre paid data sim