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the phone need the privacy protection password

wang123
Good Citizen / Bon Citoyen
 
8 REPLIES 8

wang123
Good Citizen / Bon Citoyen

It sound right

@Triguy Just in case you're missing the list.

"SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.

 

"SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.

 

PIN unlock key (PUK)” is a SIM-specific code used to prevent unauthorised use of a SIM card. 

The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card. 

  • If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.

  • Once the PUK is recovered and validated, you will be asked to choose a new PIN.

  • Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. 

  • Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

wang123
Good Citizen / Bon Citoyen

thanks alot!

Samsung is giving unlock codes.

 

  1. Start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170
  2. Inform the rep that you would like to unlock your S4 and provide the IMEI & Carrier info
  3. In a few (2+) days, you will get the unlock code via email.  

wang123
Good Citizen / Bon Citoyen

yes, I have samong phone

Triguy
Mayor / Maire

Did you switch from another provider or do you have a Samsung phone ?

 

wang123
Good Citizen / Bon Citoyen

yes I did, but I do not find it

Triguy
Mayor / Maire

Are you asking about a PUK code- personal unlocking key (PUK) ?

Need Help? Let's chat.