text messages

[Shadowray37]

I've been having problems with my texting I haven't been able to send out a text since I got this plan I have only been able to call out and use the data and receive calls I've been trying to send out a text and it keeps failing so what can I do can someone please help me

[esjliv]

@Shadowray37 ,

Things to try:

• Enable SMS
• Enable MMS
• remove and reinsert your SIM
• Clear you cache
• go into airplane mode for a couple minutes then back to regular, reboot
• remove and reinsert your SIM
• you an iphone user, turn off imessage then try
• ensure you have the latest updates on your phone

[mpcdesign]

@Shadowray37 , I was curious about this one post. I check my phone text settings, and I noticed I never knew there were so many text options that one could accidental disable to receive phones, dark modes to notifications, blocking calls and more. Double check everything. 

[Luddite]

@Shadowray37  What is make/model of your phone?

When you have trouble sending or receiving SMS, it's possible that a ”force" change of your SMS settings may solve the issue.  

1. Go to Settings

2. Then go to Mobile networks and select a network other than Public Mobile, Telus, or Koodo

3. When you exit the menu the phone should lose the network.

4. Repeat the process and select Public Mobile as your mobile network.

This procedure will force the update of the message centre number. You can verify it in your message settings.

[computergeek541]

I would check that your SMSC is set to +16475800172. Without that setting, you woildn't be able to send outgoing SMS.