@NKSandy, Public Mobile/Koodo are using very strict rules on the transfer of funds for this migration offer. I was successful in getting every penny in my account transferred. Looking back, I count myself very lucky to receive this treatment. Since being successful in getting the fund transfer, many have reached out to me for assistance. I have tried my level best to do that, up to and including providing screen caps of email discussions I had with Koodo. For my efforts, the Koodo agent that processed my transfer left me a nasty voice message to stop because they won't repeat what they did for me. It was rather disturbing that someone in customer service would read me the riot act in a voice mail. Such actions is borderline harassment in the day and age. To me this is all very contradictory behavior. On the one hand, Telus has gone through great lengths to encourage people to leave by increasing the data amount in the migration offer twice and more recently extending a month long deadline. Yet for a small number of customers with funds in their accounts, these people are rudely asked to go get stuffed. I would love to help further if I could, but my wings are clipped. As suggested, try going the transfer to another Public Mobile account route.
I can only guess where this service is headed in the future, but regardless of outcome, those of us with the 2016 fall promotion are not a welcome part of the future. Take the passive aggressive hints to take the migration offer as a signal of what's to come.
