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sim card locked

alexm90
Great Neighbour / Super Voisin

hoe do i get a puk code

1 REPLY 1


@alexm90 wrote:

hoe do i get a puk code


Is this the PUK for your SIM card or is it the PUK for your phone?  

 

If your phone is asking for a a SIM Network Unlock PUK, that means that your phone is locked to another carrier. You'll need to contact the phone's original carrier for help.

 

If you need your SIM card's PUK, only a Public Mobile customer support agent can provide that.   A ticket can be opened at:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html