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I have US talk roming and "no service" message
I'm in Fairbanks Alaska
Go to Solution.
HI @Igorreentov if you still unable to use the roaming but have Wifi around, download VoIP app like TextNow and Fongo to make calls for now
If in the end, you cannot use it at all, open a ticket with PM and they will cancel the add-on and put the money back to your account
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@Igorreentov there have been many complains about roaming problem in Alaska lately.
which city are you now at?
Try to manually change your network to AT&T and T-Mobile (see if you see it on the list). You have to pick one of them to get the roaming service
HI @Igorreentov you sure you completed both steps:
A: Purchasing Add-Ons is a 2-step process:You will need to add funds equal to the amount of the Add-On to your account.Then, click on ‘Purchase Add-Ons’ on the Overview page.
Your only option is At&t. It is unlikely voice services will work. Which US Roaming add on do you have?
T-Mobile has no network in Alaska.
@darlicious T-mobile does have some coverage
With the recent complains about coverage in Alaska, I wonder if they had more 3G area for both AT&T and T-Mobile. Now with 3G shutdown, they left with very minimal coverage in that state
Lol....I just realized my reference was from 2019!😀
HI @Igorreentov are you going to be there long or just a day here and there from cruise?
Find a T-Mobile or AT&T store and ask for help.
@darlicious you see there is a Heart in the T-Mobile coverage map in Alaska? LoL
A very romantic provider
T-Mobile service in Alaska is roaming on either ACS or CGI.