public mobile should refund data usage of those affected by the winter storm

[Anonemoose]

half of montreal is without electricity. 

fizzmobile  is refunding their users for their data usage

publicmobile should too...

[computergeek541]

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@dust2dust wrote:

Public stepped up for Fiona.

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Yes, you are right. I forgot about that 2GB.

[dust2dust]

Public stepped up for Fiona.

[computergeek541]

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@Anonemoose wrote:

half of montreal is without electricity. 

fizzmobile  is refunding their users for their data usage

publicmobile should too...

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Unfortunately, I don't recall Public Mobile ever providing extra data usage (or any other forms of service) for any cases of severe weather.  The closest I can thnk of was when Public Mobile assisted a few customers with temporary service extensions during the earlier stages of COVID-19.   Hypothetically, if Public Mobile were to offer something, they wouldn't be able to reverse the usage.  This is because when data runs out, the data service would simply stop working.  They would have to either offer provide a set amount of extra data or stop counting the data and make it unlimited.

[softech]

@Anonemoose   Maybe it will   Both Telus and Koodo is offering that

Last time with Hurricane Fiona, PM joined it late, so, hopefully they will

[XionBunny]

Speaking of the Christmas giveaways, maybe they can give an extra little bonus this year for all the rocky issues as of late, would go a long way as a good will gesture, just tossing that idea out there.

[LitlLdy]

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@HALIMACS wrote:

Yes, it's good to hope for. 

Alas, it'll never happen at a 3rd tier provider.  

Perhaps those premium users at Bell Telus and Rogers might get such perks. 

We just get,  ...

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@HALIMACS , at least we get free Christmas Minutes & data! 😁

[HALIMACS]

Yes, it's good to hope for. 

Alas, it'll never happen at a 3rd tier provider.  

Perhaps those premium users at Bell Telus and Rogers might get such perks. 

We just get,  ...

[LitlLdy]

@Anonemoose , I hope your electricity is back on soon. I’m sure it’s cold there to! Estimate for mine to be restored is around 12am!

[Ckk_2194]

Edit… power outage

[Ckk_2194]

Yea but the winter storm is not there fault 

[LitlLdy]

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@Anonemoose wrote:

half of montreal is without electricity. 

fizzmobile  is refunding their users for their data usage

publicmobile should too...

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@Anonemoose , I am in New Brunswick (no winter storms here) & my electricity has been off for 9 hours here so far! Several without electricity for unknown, unplanned reasons! I am using data when normally it would be for “emergency only” & using it to report NB Power outage & check for updates but unfortunately got lonely in the dark so here I am on here using up data! 🤣 My fault though, not Public Mobile! My grumpy self after 9 hours of this wants electricity for food, heat & so on!