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promotion to refer a friend

Hua8222
Good Citizen / Bon Citoyen

I got a text message from Public Mobile that if I refer a friend by Sept 30, "we will give you and your friend a $5 credit every 30 days for up to five months" . My friend activate the SIM card on Sept 30 but she did not see this info/reward and neither do I

5 REPLIES 5

darlicious
Mayor / Maire

@Hua8222 

The regular $10 bonus referral credit will appear in your friend's account within 72 hours but usually the next day. The $25 credit ($5×5 months) is added to both of your accounts starting in the first week of October. This usually occurs on a Friday and most likely will occur on October 7th. You will receive a text message telling you when the credit has been added to your account balance.

Alexandf
Model Citizen / Citoyen Modèle

@Hua8222 

after 3 day if your friend not see it, your friend need to open ticket with PM support and ask them to check it 

 At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket 

have trouble with Chatbot: Private message CS_Agent 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Meow
Mayor / Maire

It will take few days for credit to appear on account. It is not immediate.

Outdoorsman
Model Citizen / Citoyen Modèle

@Hua8222 hi they will show up in both your accounts starting the first week of oct and the four monts following that 

softech
Mayor / Maire

@Hua8222   The Friend referral will come

 

you friend will see the regular $10 within 72 hours or activation.  It will show up on his My Account's Available Fund

 

With the special $5 for 5 months, both you and your friend should see the first $5 on the first week of Oct, so, some time next week.  PM will deposit it as Available Fund on your My Account