prepaid plan not available from Activate page

[shaaron]

where can I find that option?

[kselmak]

Hi

Which plan for you want to get?

Thanks

[ShawnC13]

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@shaaron wrote:

while attempting to activate the SIM card and after selecting a phone number, the process is stopped because there is no prepaid plan that was advertised

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@shaaron , what plan were you looking for?

[gblackma]

@shaaron all the plans are prepaid on 30 day cycles. 

When entering your debit/ credit card information:
1. Enter the credit card address exactly as it appears on your statement ( capitalize all if necessary ).
2. Leave the apartment field blank, if applicable enter your apt in the street address field ie xxx - street address.
3. Enter your postal code without spaces ( if there is a space on the credit card statement then enter the first 5 digits only with the space).

Here's 3 articles on activation and porting and the Refer a friend reward  if you need them:

1. How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2. How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
3. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Welcome to PM.Stay safe. 

[shaaron]

while attempting to activate the SIM card and after selecting a phone number, the process is stopped because there is no prepaid plan that was advertised

[Staliger]

@shaaron Could you please give us more details and info? Then, we can better assist you. Thanks.

[ShawnC13]

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@shaaron wrote:

where can I find that option?

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@shaaron , what are you looking to do.  When you go through the activation process you will be asked to pick and pay for a plan.  You will also be asked if you would like to register a credit card for autopay.  Is it something different you are actually trying to ask?