09-30-2016 12:18 PM - edited 01-04-2022 03:35 PM
Solved! Go to Solution.
09-30-2016 12:34 PM - edited 09-30-2016 12:35 PM
Hi @aaronmartin;
There have been some issues lately with plans not changing when they should. No, you don't need to wait a full cycle, one of the moderators can fix that for you pretty quickly. @Shazia_K @Mary_M @Saray_O
Edit: Mary beat me to it! 🙂
09-30-2016 12:32 PM
Good afternoon @aaronmartin
I hope you're having a great day so far 🙂
I'm sorry to hear that your plan change did not kick in. You did nothing wrong, this is actually a small glitch in the system but rest assured that I will make it right.
Can you please private message me your phone number ?
Thank you,.
Mary