01-09-2024 05:28 PM - last edited on 01-09-2024 05:47 PM by computergeek541
I need customer service phone number - number hasn't ported over after 24 hours and we cannot log into our account because 1 time code does not come to our number and there is no alternative listed. we are porting 3 numbers and have the same trouble for 2 of them, and then one of them appears ported but isn't receiving every call and text
Solved! Go to Solution.
01-11-2024 12:52 PM
@micahkennedy Yes just send it to your in box or use this link to it
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
01-11-2024 12:52 PM
Sorry, my username is just gone for some reason. had to create a new community profile and username. Could you please re-send to the new username?
01-11-2024 12:51 PM
Sorry, my username is just gone for some reason. had to create a new community profile and username. could you re-send that private number to me on this new username?
01-11-2024 12:50 PM
Sorry, my username is just gone for some reason. had to create a new community profile. Yes, we used 3 different emails
01-09-2024 05:30 PM
you've used a different email address for all 3 accounts...correct ?
01-09-2024 05:30 PM
@micahjkennedy No worries I’ll send you porting team number private message and get it fixed
01-09-2024 05:29 PM
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed