phone number not fully porting, and not receivings some calls/SMS

[micahkennedy]

I need customer service phone number - number hasn't ported over after 24 hours and we cannot log into our account because 1 time code does not come to our number and there is no alternative listed. we are porting 3 numbers and have the same trouble for 2 of them, and then one of them appears ported but isn't receiving every call and text

[Handy1]

@micahkennedy  I’ll send you the porting team number private message and they can give status of the port or re trigger the port request if needed 

check your inbox or use this link to the in community in box for the number 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[becm]

There is no support phone # private message is the only way to go 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437