01-17-2023 02:50 PM
Hello I have had the $15 plan for several years (over 3 years).
Does it still have the free incoming calls right now? Im just an occasional user. I noticed that the new $15 plan doesnt include the free incoming calls.
Please advise
Fred
Solved! Go to Solution.
01-17-2023 08:02 PM
It continues to have the free incom8ng just doesn’t ad er tide it for some reason
01-17-2023 06:16 PM
Yes it still include the 100 minutes outcoming calls and unlimited incoming calls. The outgoing calls are rounded up to the next minute.
What you could do to save on your outgoing calls is to text (unlimited) your friends and family to call you if they are on an unlimited outgoing call plan.
01-17-2023 04:52 PM
Every PM plan has unlimited incoming calls.
01-17-2023 04:15 PM
It looks like you asked the question once logged in. I use the buttons starting from Manage my account after logging in.
01-17-2023 04:10 PM
this is what I got from the bot
You are right. Thanks for the tip
01-17-2023 04:07 PM
ok gotcha thanks
01-17-2023 04:01 PM
The only place it shows for ones account is logging in to the chatbot and clicking buttons to get to show plan details.
01-17-2023 03:58 PM - edited 01-17-2023 03:58 PM
@fredweet Since PM updated the self serve account last summer, the details for this plan have been incomplete. The only way you will be able to view the same information as my screenshot is to select Change My Plan if you are not on the $15 plan currently. That's why I had to go to another account I manage to be able to view the details when selecting change plans option.
01-17-2023 03:51 PM
I hope so. It doesn't state it anywhere that I can see at the moment.
01-17-2023 03:50 PM
When I log into my account and I go to change plan, the current plan shows above. Though it had unlimited incoming calls for years. Its no longer listed... so strange (Ontario BTW)
01-17-2023 03:06 PM
@fredweet For some reason the unlimited incoming is missing from the plan details for this plan unless you are on another plan because I just checked with another account that isn't on the $15 plan and when selecting Change My Plan (under 3G tab), then the $15 plan itemizes the unlimited incoming minutes.
01-17-2023 02:57 PM
@fredweet @Yes free unlimited incoming call
01-17-2023 02:53 PM
@fredweet yes, it is not said on the plan details, but you still get unlimited incoming calls 🙂