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number portability

MaxBokalo
Great Neighbour / Super Voisin

При переносе номера я неправильно указал ESN or MEID.

3 REPLIES 3

@MaxBokalo 

Porting your number to PM is to use your previous account number from your previous carrier rather than using the IMEI number.

Contact a CS_Agent by pm them directly.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Neil11
Model Citizen / Citoyen Modèle

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

If you are having a difficult time, then you can private message CSA:

 

Send a private message to CSA through the following link :

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

MaxBokalo
Great Neighbour / Super Voisin

When transferring the number, I incorrectly indicated the ESN or MEID.

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