no service for plan I pay for.

[Areyoustupid]

I have checked my talk usage plan of 100 minutes and have no minutes used but yet when I try to call, it says I have no more minutes left.

This support really sucks. Where is the human to human contact.

[Areyoustupid]

nope no option to change to 3G

[hTideGnow]

Hi @Areyoustupid try to change your Network type to 3G ONLY , maybe it will work 

[Areyoustupid]

I have no problems with text messages

[jhol]

There's been some other reports of service interruptions today, is there any chance that you're still able to receive/send text messages still?

[JK8]

@Areyoustupid 

Contact a CSA.

You can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

[Areyoustupid]

same issue

[Areyoustupid]

nope same issue

[esjliv]

@Areyoustupid  - as long as the call completes, and you are showing minutes left in your plan, you can safely ignore that message.

If the call does not complete after a restart of your phone, then try toggling into airplane mode, then back into regular mode again.

You may also perform a reset of your network settings on your device, to see if that helps.

[hTideGnow]

Hi @Areyoustupid try reboot the phone one.   This glitch happens a little but a reboot usually fixes  the issue.  Also, try to put a 1 in front of the 10 digits you are calling

[JK8]

@Areyoustupid 

There is no direct phone number to call for support. Support is all online via this community and if we cannot assist you, then you can always contact a Customer Support Agent.

Edit: link for CSA

https://www.publicmobile.ca/en/bc/get-help/articles?category=customer-support&subcategory=contact-a-...

[HALIMACS]

@Areyoustupid 

Try rebooting device,  also using 1 + area code when calling. 

Also,  can you screenshot this for us (ensuring any personal info not in frame):