@mfcampbell wrote:
I had 3 lines that were signed up to auto pay. One line did not work, it was my daughters. she got frrustrated and went with another provider. I deleted her line from my autopay. It took it from my line. So I got charged for a month with poor or no service, then again for a line i tried to delete. It shut off my phone so I then had to put service on again. I am pout $90 and no one to talk to
This is very confusing. How do you delete her line from your autopay? When she went to another provider, did she port the number out? If so then that would close that account. There have been sporadic reports of people continuing to be charged but rare. Did her account use your payment card?
It took what from your line?
I wonder that the accounts were created using the same email address. As each account got set up, the email addres then went to that new account. I'm not sure that's even possible but I think I've read something like that.
Make sure you can log in to both accounts left. If so make sure you're looking at the right phone number and plan for them.
It all sounds very confused from what you're describing.
