@stonechucker wrote:
@SergeyZ, you originally selected what appears to be the province wide calling, international text, and 1.5 GB of data plan, for $90.
That was done with $90 in vouchers it appears. Then another $90 was added afterwards, and the $85 1.5 GB of data over 90-day cycle was immediately activated and leaving a $5 balance.
I don't know what plan you were expecting to get, but at the moment, it's a data only plan.
@stonechuckergood catch, the transaction order of things did seem funny, but it said pick three with talk.., wondering if there was some sort of activation issue. mods are the only people tahn can make teh needed changes at this point.
How can you get help with your account, activation, or service?
In your message please include:
- PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
Don't know your pin?--provide any 3 of the following:
- Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount
How long until they reply?:
- Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
- Messages are replied to during business hours and in the order they are received
- Typical response time is between 1-3 hours, but can be up to 48 hours.
- There is no need to send multiple messages.
Some good posts/reads:
- Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions
