Hello; new subscriber here. I had a account with Telus for years, but ended up cancelling a couple years ago when I was provided a free work phone. Recently I decided to get a new personal phone and was hoping to use my old number from Telus. I installed the sim card out of the old phone and put it in the new phone, then subscribed to PM requesting the number transfer from the old Telus account. The old number was not assigned, so I thought it would be available for my new phone. Because the old phone is not active, I am not getting a text from Telus to authorize the transfer. As well, PM wants to verify my subscription, but they are sending the confirmation to the same inactive number. Anyone know a way to get that old number working on my new subscription?
Thanks all.
