12-31-2021 10:37 AM - edited 01-04-2022 04:43 AM
my account has been locked because i forgot password i can not sent reset my email to long in xxxxxxxx please send me the link to reset that
Than you
Edit by Dunkman: removed personal information
Solved! Go to Solution.
12-31-2021 12:25 PM
close all Browser and do clear cache and cookies for any Browser,
and try open one Browser incognito mode,
and try Forgot your password visit Here link, and enter your email address,
check your email spam,
or you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.
and them will reset for you,
Here’s How To Contact Customer Support Agent by Submit a Ticket,
Good Luck..
12-31-2021 12:06 PM
@masonL097 wrote:my account has been locked because i forgot password i can not sent reset my email to long in xxxxxxxx please send me the link to reset that
Than you
Edit by Dunkman: removed personal information
And after waiting, (which may be around this time), do the following:
12-31-2021 10:40 AM
If you try too many incorrect passwords, you get locked out of your account and unable to reset your password.
You need to wait about one hour and you can try again to reset your password.
https://selfserve.publicmobile.ca/forgot-password/
(Check your junk folder)