need a human to speak to

[evan42609]

Why is it impossible to connect with a human to resolve a simple issue?

[BKNS27]

@evan42609 

We are all humans and PM members here to help you with your simple issue.

So what is your issue?

[DDM69]

@evan42609 

Simple issues can be easily handled by using the search bar above or posting a question here to the community of knowledge customers. 

[DDM69]

@evan42609 

[jordany]

Unfortunately the target market for Public Mobile is slightly different from the conventional service provider. There are less costs associated with having telephone reps but a richer community of contributors who share solutions and experiences. As stated before, for direct support, a cs agent may be able to be of assistance if what you're looking for is not posted. 

[pmbc]

Best would be to private message CS Agent.  All of PM support is online, so it's best to interact with them via private messaging.  You can reach them here,

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@evan42609   PM support is all online.

If you like, it is best to share your question and the Community composes of customers can try to help or provide workarounds

if you like to only work with support staff, please message them to open ticket

Private message CS agent at 

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there