@BKNS27 wrote:
@Morrisphone
Your email ID (the email doesn’t have to be active) is only used for login to your account just as ongoing as the password is correct.
Your account is not linked to your registered email in the account.
If you are having issues login to your account. Click on the Chatbot and type in Submit a Ticket for an agent to help you access your account.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Actually it is. Each account is linked to an email address. Hence the reason when people like @Morrisphone has a problem logging in and it says they have to sign up for an account, this is when a CS Agent connects the two together so when they sign in, they don't get that error. At least that's what I've seen the Oracles say here time and time again. 🙂
