Community

maddyimrie · ‎05-03-2019

hi,

ive entered my password wrong too many times and now i cant get into my account and the reset password function is not working it just says i am locked out of my account

SD08 · ‎05-03-2019

@Anonymous wrote:
@Triguy wrote:
If you wait about an hour then try logging in again. if you are still having problems then you would need to contact a moderator.
Moderator can be reached at
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
I've read that here before so I'd be interested to know from the OP if waiting works. For the log in or the Forgot your password? link.

I had the same situatiion on my account recently. I waited an hour+, then tried the password reset, but it gave me this message:

So I had to ask the mods for a password reset.

Anonymous · ‎05-03-2019

@Triguy wrote:
If you wait about an hour then try logging in again. if you are still having problems then you would need to contact a moderator.
Moderator can be reached at
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

I've read that here before so I'd be interested to know from the OP if waiting works. For the log in or the Forgot your password? link.

Triguy · ‎05-03-2019

If you wait about an hour then try logging in again. if you are still having problems then you would need to contact a moderator.

Moderator can be reached at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Anonymous · ‎05-03-2019

@maddyimrie wrote:
hi,
ive entered my password wrong too many times and now i cant get into my account and the reset password function is not working it just says i am locked out of my account

At this point you'll need the @Moderator_Team < Click this.

Get comfy...it'll be a while.