i need my usage history over 90 days

[cf2001]

i need my usage history over 90 days

[CSA_PM]

hi @ cf2001 

Do you still need help? 

[slusagm]

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@cf2001 wrote:

i need my usage history for 6 months

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sorry, only 90 days of usage, PM can't provide usage for older than 90 days

[cf2001]

i need my usage history for 6 months

[Chalupa_Batman]

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@cf2001 wrote:

How can i see my usage history for six months for legal?

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To get further back you need to create a ticket to get a Customer Service Agent to help you.

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

[cf2001]

How can i see my usage history for six months for legal?

[cf2001]

i need to go back 6 months 

[Chalupa_Batman]

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@cf2001 wrote:

i need my usage history over 90 days

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Hello @cf2001 

You can log in and find it here.

https://myaccount.publicmobile.ca/en/account/overview/usage-details