how unsubscribed account become subscribed ....

[Gita1]

how unsubscribed account becomes subscribed without my knowledge, the account gets charged on credit card on file and becomes unsubscribed again after money is deducted.

[Handy1 · Accepted solution]

@Gita1  Did you have available funds in your account on renewal day ?, ensure auto subscribe is turned off 

Turn auto subscribe off/on

But you can ask support to investigate 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437