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how to reactivate account?

Sunne
Good Citizen / Bon Citoyen

I did not realize that my account could be permanently deactivated.  I got an e-mail less than 3 days ago saying that I need to make a payment within 3 days.  I am trying to make a payment but can't log in.  can it be reactivated?  I cannot access 611 on my phone to make a payment either.  Suggestions?  Thank you.  

12 REPLIES 12

Sunne
Good Citizen / Bon Citoyen

thank you so much everyone is very helpful.  

dust2dust
Model Citizen / Citoyen Modèle

There are only two indicators of employees: Public Mobile or Customer Support Agent.

The rest of us are citizens and mayors and indicators like that.

Only send private information to the employees.

chainsawcowboy
Model Citizen / Citoyen Modèle

@Sunne 

How did things go with customer support?