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how do i keep my rewards loyalty plan but transfer a phone number registerd to sim

dboxtvinfo715
Model Citizen / Citoyen Modèle

basically the number neds to be transferred to a home line and this number is with public--but i do want to keep the 2 years loyalty plan i just need a way to save the current number by transferring out while waiting for a new number and keep this public account opened

21 REPLIES 21

dboxtvinfo715
Model Citizen / Citoyen Modèle

yeah i was not here often sorry but little confused thats cool tho

z10user4
Mayor / Maire

 @dboxtvinfo715 : There are several contributing factors as laid out previously. Many people like the idea of switching numbers around. But it's officially against policy. We have heard of rare cases where this was somehow accomplished. But I would venture to say your chances are extremely slim.

dboxtvinfo715
Model Citizen / Citoyen Modèle

bell from same house it camefrom originally its just seems impossible once tranferred that is possible but then i will lose my pm account what happens if i have no new number

dboxtvinfo715
Model Citizen / Citoyen Modèle

yeah well said--it seems imppossible as its a loop----but i an keeping the pm plan loyalty this customer would like it transfered to its originating landline before the transfer, its to keep pub;ic mobile for me , i can only wait time is free

z10user4
Mayor / Maire

 @dboxtvinfo715 : If the intent is to take the number to a competitor then I would say your chances are nil. This is common practice throughout the industry. Porting closes the account. Done. The extremely slim chance would be if you're moving it to another owned company. In this case Telus or Koodo. It's not about the address. It's the provider.

dboxtvinfo715
Model Citizen / Citoyen Modèle

well bell is sub telus---in my view and bell is a monopoly they can do as they wish so i enjoy this loop i am trying my best to satisfy 2 ckients one for bell lanline and same for pm, possibly adding another sim and i wont lose 2 years loyalty by just throwing away ----

dboxtvinfo715
Model Citizen / Citoyen Modèle

isnt bell landline big monopoly superior to telus and maybe i can go the telus way aslong as get a new number here with pm then i can proceed to instruct another transfer therof , i just want loyalty kept account open

z10user4
Mayor / Maire

 @dboxtvinfo715 : Define monopoly 🙂 . Original copper land lines are operated by a monopoly. Original coax cable is operated by a monopoly. Fibre lines are operated by a monopoly. It's about the physical infrastructure. I'm not sure any resellers in those infrastructure options still exist. Haven't looked in ages. After that...they're all competing over the air.

Those "monopolies" offer services over the air as well.

Bell originates out east so they dominate there. Telus originates out west so they dominate there. But they both have agreed to share their over the air infrastructure.


@dboxtvinfo715 wrote:

 and i wont lose 2 years loyalty by just throwing away ----


not just the 2 years loyalty but the old rewards system as well.. all new activations will be on the new systems.  which no more loyalty rewards, no more autopay rewards..  😞

 

 

So you say number was originally a Bell Landline and you plan on getting it back to a Landline with Bell. That means that you can start the order with Bell and tell them the number you want is a Bell number that is at Public Mobile currently. You will change your Public Mobile account to a new number which will release the Bell number back to Bell and this will all work if they are willing to go looking for it to attach to your landline. I don’t know how many hours, days or weeks it could take to return to bell though but that is where it will go. Not sure what sort of a mess you might be in while waiting for it.

 

Other possibilities… you know that “land lines” are frequently not really Central Office copper lines anymore, right? IE: you may have more luck with keeping it “in house” with Telus by getting a Telus Wireless Home Phone (Hub). It is effectively a cell phone hub that you plug a landline into and would presumably therefore be available in Bell incumbent area. PM may be more willing to release the Bell number to Telus for one of these Home Phone services and put a new number onto your existing PM account.

 

Yes there are some synergies between Telus and Bell but only in the background, not in the competitive front end of things.

 

AE_Collector