data doesn't work on new Moto G8 power lite phone

[chrisgus]

My data is turned on but not working on my new moto G8 power lite phone

[esjliv]

Hello @chrisgus 

Do your calling and texting services work okay?

Try one or more of the below:

*turn off your phone, leave off for a minutes, then reboot

*removing your SIM for a few minutes, then reinserting it

*go into airplane mode for a few minutes, then going back to regular mode

*reset network settings

*if your phone locked to its previous provider? Contact your previous provider to unlock it for you.  You will need your imei number, dial *#06# to get it.

Check APN settings through this way:

1. Tap Settings.
2. Tap Connections.
3. Tap Mobile networks.
4. Tap Access Point Names.
5. Tap the access point you'd like to check.

[computergeek541 · Accepted solution]

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@chrisgus wrote:

My data is turned on but not working on my new moto G8 power lite phone

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The first thing you're going to want to check is to ensure that your APN settings are correct. Here's a good starting referrence:  https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone