change email address of account

[paulschendel40]

Hello

How can I change my email address to my account?

[RossN]

@paulschendel40 you need to contact a customer service agent they will help change or  reset your account 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here                               

           check your community envelope for a reply

[softech · Accepted solution]

@paulschendel40   Only PM support can assist with the email address change, please open ticket with PM support :

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there