cannot login as it gives errors when doing activation, shows error page

[Chengluo]

I created account and when login, it redirect to activation page, when click activate button, it shows errors

[CSA_PM]

Thank you for bringing this to our attention! The customer was already in a private conversation with one of our agents when the post was escalated. The agent will continue assisting them directly.

[ORNGNBLK]

@Chengluo in addition to the reply from @hTideGnow , i will add that you can only activate/subscribe using the app. The web version will only allow you to get so far without errors. Hope this helps

[hTideGnow]

hi @Chengluo does your service work?

to have to login issue fixed , ask PM support agent for help

you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage