3 weeks ago
I don't receive the text message with phone number
Solved! Go to Solution.
2 weeks ago
Thank you, the customer service agent was really helpfull;-)
3 weeks ago
hi @yannbeaudoin your service is working? can you make and receive calls?
3 weeks ago
did you port your number? check the old sim card, the text would have sent to your old sim of the port is not done
or if you need support to help, you will need to message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
3 weeks ago
@yannbeaudoin wrote:I don't receive the text message with phone number
Hey there @yannbeaudoin
There should be an option there that says... Didn't get code? Click on it and if there is a send to email option, click that. If it's not there, then reach a cs agent this way.
You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage