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can't send or receive sms

aman786
Great Neighbour / Super Voisin

Hello,

I recently switched to Public mobile and since the switch,  I have not been able to send or receive sms messages . 

Can someone please help

Thanks

 

2 REPLIES 2

aman786
Great Neighbour / Super Voisin

Thank you for your help!!
It turned out that my number was not migrated fully.
I had to enable my old sim card from my previous provider and run the migrate process again
All good now!

hTideGnow
Mayor / Maire

hi @aman786 

first, Reboot and try Reset network settings

if same, and you have an Android, uninstall , reboot phone and reinstall Google Message

or if you have an iPhone, go to settings to manually remove the phone number, then reboot phone and go back to enter the phone number back to re-trigger iMessage registration

Need Help? Let's chat.