11-16-2019 05:47 PM - edited 01-05-2022 08:01 AM
forgot email address and password to my account and can't get into my account
Solved! Go to Solution.
11-16-2019 10:08 PM
@coleervin Forgetting your password I can understand but how do forget your email? How many do you have?
11-16-2019 08:53 PM
@coleervin wrote:forgot email address and password to my account and can't get into my account
PM sent you a welcome email after activation. Check the inbox of all email accounts to find the welcome email and try the password reset link on the login page.
11-16-2019 05:57 PM - edited 11-16-2019 05:58 PM
@Dunkman wrote:Did you try to reset your password and answer your secuirty question?
https://selfserve.publicmobile.ca/forgot-password/
If that does not work, you will need to contact moderator. Click on the question mark on the right lower corner of website. Type contact moderator and follow prompts to submit ticket to moderator.
The password reset won't work becaue coleervin doesn't know the e-mail address.
11-16-2019 05:50 PM
Did you try to reset your password and answer your secuirty question?
https://selfserve.publicmobile.ca/forgot-password/
If that does not work, you will need to contact moderator. Click on the question mark on the right lower corner of website. Type contact moderator and follow prompts to submit ticket to moderator.
11-16-2019 05:49 PM
@coleervin wrote:forgot email address and password to my account and can't get into my account
You need to open a ticket to talk to the moderators. Click on the question mark at the bottom of screen.