can i keep existing number

[Weenuskriver]

hi, so i lost my phone and have a new one.  what i need to do to port the number to my new cell.
i dont have physical  card   i did esim

[hTideGnow]

hi @Weenuskriver 

yes, you will keep the same number as long as you login to the app and buy esim using the same Public Mobile login you have been using

[Weenuskriver]

ok so i will still be able to keep the same number,

[hTideGnow]

hi @Weenuskriver 

of course you can 

you need to download the PM app on the new phone, login and buy the esim from the app on the new phone.  Can you do that now?

or if you have trouble logging in theapp now, ask PM support agent to help

 You won't be able to submit Chatbot ticket if you cannot login, but you can still submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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