01-05-2024 12:23 AM
Hi, I was hoping to change my plan to take advantage of the boxing day sales. Are they for new subscribers only? I can't seem to switch over to the boxing day offer I want...
01-05-2024 09:36 AM
@SOver "so why as a faithful customer for probably 8 plus years can I not get a deal as good as a new customer?"
Try the private message link and see if you can get it, but no guarantees as already stated. After 8 years you must have accumulated quite a lot in rewards that new customers won't have for some time to come. New activations only is typical with cell service providers. For example there is another provider currently advertising $34 for 30GB but it too is for new activations only. Once you sign up with any provider you're no longer "new" going forward.
01-05-2024 03:00 AM
You can, you just have to go to freedom mobile 😉
01-05-2024 01:13 AM
@SOver it is just how this industry works, most great deals are for new activations
For existing subscribers, we are enjoying the legacy rewards system which the new subscribers would never get as much savings on the current Public Points rewards
01-05-2024 12:45 AM
so why as a faithful customer for probably 8 plus years can I not get a deal as good as a new customer?
01-05-2024 12:27 AM - edited 01-05-2024 12:32 AM
Most of those boxing day specials are indeed for new customers only.
But I have seen posts where people say to send a message to cs to ask if anyway possible to do it as a csg for you. But if declined you know why.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-05-2024 12:25 AM
sorry, the plan is for new activation only