account number

[aslam1959]

Hi, My cell number is 437 xxxxxxxx, need an account number for it

[HALIMACS]

@aslam1959 

Can you advise why you need the account number?

Are you looking to port out (move services) to another mobile provider?

[softech · Accepted solution]

@aslam1959 open a ticket with PM support then 

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

[dust2dust]

If you signed up here after last July or signed up yourself online then you would have an account. If before and you signed up in a store then you need to contact support to either make an account or just get your account number.

[aslam1959]

don't have account to login

[Yummy]

Remove your phone number from public forum.

Log in to your PM account and:

Click on Profile, scroll down, look at right hand part of the screen. Hover mouse over crossed eye and account will be revealed.

[hairbag1]

@aslam1959 

if you have a current Public Mobile account, the above info is correct.

If you don't have a Public Mobile account yet, you'll need a PM sim to start the process. Top of this page click Activate, once you have the new sim.

[Handy1]

@aslam1959  First edit you Post this is public forum .. for your account number sign into self serve and go to profile tab for your account number 

[softech]

@aslam1959 login to My account,. go to Profile page and you can find it there:

https://selfserve.publicmobile.ca/en/account/my-profile

 Add: screenshot