12-31-2022 05:03 PM
It keeps saying SIM card not in. I have to close phone and re start phone twice. Or open the battery?
anyone with this issue??
Solved! Go to Solution.
12-31-2022 05:24 PM
Where to bring?
12-31-2022 05:23 PM
Yes had to do twice! Then next day… no SIM card appears!
12-31-2022 05:08 PM
@Dkloo2 Check if you have the sim card inserted properly and in the correct direction
https://www.verizon.com/support/knowledge-base-213895/
Maybe bring it to a mobile shop and have someone to help or check
if you are certain it was inserted but still does not work, open ticket with PM support and you might want to arrange for a return or refund
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
12-31-2022 05:06 PM
Most likely phone is not in contact with SIM. Check SIM port on the phone for bent contacts, dust, etc.
If SIM is working in another phone but not in this one, phone is defective (at least SIM port is).
@Dkloo2
You have to remove the back cover and battery first.
The sim card goes in under the battery.
Then restart your phone again.
