X under signal bar icon

[tammyjordan]

Hello. What does an x under a partially filled signal bar icon indicate and how can it be solves. Also seems as though outgoing voice calls have muted voice volume. Could the two be connected. We have just come through a winter snowstorm overnight, could this have an affect? 

[Anonymous]

@tammyjordan 

that Signal bar icon some android device it's for Data,

and try manually selecting network "3G ONLY" or WCDMA only,

for android visit Here link ,

and do Rebooting your phone ,This is quick and simple,to refreshing your network,

*what is meant by rebooting the device turn off and turn it back on.

[Dunkman]

@tammyjordan 

Which model phone do you use?  Is all aspects of your phone working? 

Sometimes it might mean that your data is turned off.  

Screenshot the area of interest.

Maybe try rebooting your phone. 

[BeachNBeer · Accepted solution]

@tammyjordan  Would help if you listed the model of your phone. 

Does it look something like below?

If X is on top means you're data is off.

If X is on bottom it means your data is on but you have no internet connection.

So since you said it is ok bottom. Can you browse the web?

[hairbag1]

---

@tammyjordan wrote:

Hello. What does an x under a partially filled signal bar icon indicate and how can it be solves. Also seems as though outgoing voice calls have muted voice volume. Could the two be connected. We have just come through a winter snowstorm overnight, could this have an affect? 

---

https://istheservicedowncanada.com/status/telus/map

[esjliv]

@HALIMACS @hTideGnow  😂

[esjliv]

@tammyjordan  Weather could be a factor with network.

Have you rebooted your phone recently? Reboot it. Also toggling into airplane mode and back again can help with reconnecting to the network.

Check your volume setting. If it is all the way down, turn the volume up.

[hTideGnow]

HI @tammyjordan  , it might mean your Data is off of has problem.

try to reboot your phone first.  Check if Mobile Data is enable , check if your internet is working

Also, you can go Telus Status page and check if there is any known issue in your area

https://www.telus.com/en/nu/outages

[HALIMACS]

@tammyjordan 

Check the Telus service outage map for your location.

https://www.telus.com/en/ns/outages

You may also wish to try resetting your network connections or forcing the device to 3G mode to see if that helps.