01-20-2022 08:02 AM
Will an unlocked Samsung Galaxy A12 from AT&T work on Public Mobile?
I asked a similar question regarding AT&T's Galaxy A02s (Thank you for the answers). I hope to have a phone I can use on either side of the border with only having to swap SIM cards. Suggestions are welcomed as long as they aren't Motorola.
Solved! Go to Solution.
01-20-2022 11:04 AM - edited 01-20-2022 11:04 AM
There is a thing about At&t not supplying software updates unless you are a customer. I know this adversely affected an LG cell phone owner. It may be something you want to look into but it could have just been the fact it was an LG phone but at&t has some peculiarities in regards to updates with their phones.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
01-20-2022 10:42 AM - edited 01-20-2022 10:42 AM
01-20-2022 09:35 AM
@sci92 wrote:If you don't mind me asking, where are you getting your information? I am new to understanding which frequencies various telecommunication companies use and support.
Thank you.
@sci92 this is the AT&T A12 page:
https://www.att.com/device-support/article/wireless/KM1435771/Samsung/SamsungSMA125U
and this is the page from PM showing the frequency used :
https://www.publicmobile.ca/en/bc/get-help/articles/check-your-phones-compatibility
01-20-2022 09:29 AM
As long as your phone can handle supported frequency by PM, you are good to go. Ideally, if you can put PM's SIM into your phone (from a friend/relative) to be 110% sure.
Supported frequencies can be found here"
https://www.publicmobile.ca/en/bc/get-help/articles/check-your-phones-compatibility
01-20-2022 09:16 AM
If you don't mind me asking, where are you getting your information? I am new to understanding which frequencies various telecommunication companies use and support.
Thank you.
01-20-2022 08:11 AM - edited 01-20-2022 08:14 AM
@sci92 Yes it will work
But make sure the phone is unlocked before trying to use on PM
Here are the Bands the phone has ((SM-A125U)
GSM/EDGE (2G): 850, 900, 1800, 1900
HSPA/UMTS (3G/4G): 850, 1900, 1700, 2100
4G LTE (Domestic): 2, 4, 5, 12, 14, 29, 30, 66
Here are the bans used in PM
HSPA: 850 MHz, 1900 MHz (UMTS).
4G = B2 (1900), B4/B66 (2100 or 1700), B5 (850), B7 (2600), B12/B17 (700), B13 (700), B29 (700-Suppl. DL), B30 (2300)