Why isn’t my phone working

[MaryAnnTarant]

Figured it out,it was issue with my credit card,but public disabled my account so I couldn’t do anything and I couldn’t dial 611. Working now !

[MaryAnnTarant · Accepted solution]

Figured it out, it was issue with my credit card but public disabled my account and it took me 3 days to figure it out,fine now!

(✅ ... Luddite)

[BKNS27]

@MaryAnnTarant 

Can you please tell us the make and model of your phone to see if it is compatible with PM?

[mimmo]

@MaryAnnTarant   more details would be nice.  what plan are you on?  have you checked selfserve is your acocunt active?

what is not working calling texting data?    can you call 611?

being ckeeky now,   but is phone charged and turned on.        (just trying to say more details are helpful so you get a relevant helpful replies)