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Why can't I receive long distance calls on my public mobile phone

Pettman1967
Great Neighbour / Super Voisin
 
5 REPLIES 5

hTideGnow
Mayor / Maire

Hi @Pettman1967   Where the call from ?

 

but you should be able to receive incoming calls regardless of the location and country.   It is usually the calling side where the problem is

 

softech
Oracle
Oracle

@Pettman1967   did you just port your number into Public Mobile? If so, how long has it been?

 

Also, you sure your friend used the correct dialing sequence to call you?

 

hairbag1
Mayor / Maire

@Pettman1967 

you should be able to receive calls from anywhere on planet Earth. Look in settings on your phone to see if you've blocked LD calls. Maybe Parental Controls has a setting blocking LD calls.

pmva
Model Citizen / Citoyen Modèle

@Pettman1967   What happens on the callers side?  You're receiving local calls OK?  SMS and data is working OK?

Yummy
Mayor / Maire

Maybe callers do not dial all digits required? Can you receive ANY calls at all?

Can YOU call them?

Is your account active?

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