Why I don't get emergency alerts

[PtrSl]

I went to visit my friend (he's with Bell) and after a while, he got an alert that his area was in danger because of the fires (this happened in NS). I didn't get any alerts (despite having the government alerts enabled and my phone had all the notifications activated). Could somebody help me to figure out how to fix this? I have an iPhone. I went to Settings -> Notifications -> Scrolled down and the gov notifications are enabled.

I tried to verify if Public Mobile sends emergency alerts through this link but the page is gone (404 error). 

Thanks in advance.

[hycm53]

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@softech wrote:

@PtrSl 

are you connected to LTE or 4G? only when connected to LTE/4G you can receive the alert.  Check your preferred network type or network mode to confirm 

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Good to know.

[PtrSl]

.

 

[PtrSl]

That worked! I connected to LTE. Thank you!

 

 

[softech]

@PtrSl 

that page is just info page provided by each provider, not an alert activation sitec

Check your network mode first as advised above

[hycm53]

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@PtrSl wrote:

I went to visit my friend (he's with Bell) and after a while, he got an alert that his area was in danger because of the fires (this happened in NS). I didn't get any alerts (despite having the government alerts enabled and my phone had all the notifications activated). Could somebody help me to figure out how to fix this? I have an iPhone. I went to Settings -> Notifications -> Scrolled down and the gov notifications are enabled.

I tried to verify if Public Mobile sends emergency alerts through this link but the page is gone (404 error). 

Thanks in advance.

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Are you in NS? If not you won't get NS emergency alert. I got it on my iPhone.

[PtrSl]

This is where I tried to verify if Public Mobile sends its customers Emergency Alerts: https://www.alertready.ca/wireless/ I clicked on PM but it sent the error

[softech · Accepted solution]

@PtrSl 

are you connected to LTE or 4G? only when connected to LTE/4G you can receive the alert.  Check your preferred network type or network mode to confirm