I'm on the $10 for 50 mins/50 messages plan (now discontinued but grandfathered) & old loyalty program ($2 off for autopay, $1 off per year of loyalty - also now discontinued but grandfathered) & just got an e-mail at 12:04pm EST Mar. 4th, 2022 saying my plan rate is going up $3 from $10 to $13 on Apr. 28th, 2022.
This is garbage. PM lures in users with the low cost plan & loyalty rewards then discontinues both & declares war on the grandfathered users by wiping out my 3 years of loyalty $3 discount with a $3 price increase.
Seems like shady tactics to get around needing to honour loyalty rewards they used to lure in customers so I ask - why should anyone trust or even consider Public Mobile's loyalty rewards program when signing up if once you accrue any they make sure to nullify it with price increases? Surprised this is legal, seems like delayed false advertising.
No, to clarify - I am getting $2 off my bill from autopay & another $3 off for loyalty (at a rate of $1 per year of loyalty, I've been loyal for 3 years), but the $3/3 years of loyalty discount off my monthly bill has been effectively wiped out by the new service price increase of $3.
@PublicMobile21, thanks for the clarification I read your original post as $1 loyalty and flew past the per year portion.
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